Breathe New Life Into IC In The Age Of AI, Connect Remote Workers, Demonstrate Clear ROI & Craft Engaging, Eye-Catching Narratives With:

Fresh, High-Impact, Strategic & Value-Adding
Internal Communications Strategies

13th Annual One-Day, Industry-Led Conference & Networking Exhibition, One Great George Street, central London, 25th June 2026

Leverage The Latest AI Opportunities ■ Cultivate People-Focused Company Cultures ■ Showcase Impact & ROI ■ Unlock New Omnichannel Strategies ■ Reach & Engage Remote Workers ■ Strengthen Relationships With Senior Leadership ■ Maintain & Strengthen DEI Initiatives ■ Boost Employee Engagement ■ Extract Maximum Value From Limited Budgets ■ Future-Proof IC Strategies For 2027 & Beyond

08.15 Registration, Informal Networking

OPENING REMARKS

09.00 GIC Welcome & Morning Chair’s Opening Remarks

Hannah Burke, Head of CEO & Leadership Communications, Legal & General

AI IN COMMS: CRITICAL NEW INNOVATIONS

09.10 Leverage AI As An Efficient & Effective IC Tool Without Compromising On Compliance, Transparency Or Authenticity

Embracing the future; deep dive into the powerful possibilities of AI for your company, while understanding its limitations and drawbacks
What can AI do more efficiently than a human? Utilise AI’s key skillset to reduce workloads and expenditure, while identifying key processes that need to retain the human touch
Embed clear guidelines and AI compliance policies company-wide, to avoid security issues, ethical concerns and the spread of misinformation
We can all now spot badly written AI output! Evaluate AI’s effectiveness in creating internal comms content that retains authenticity, and avoid the common pitfalls that highlight messaging as being identifiably AI-generated

Camilla Barlocco, Director of Brand & Communications, Domestic & General

ADVOCATING FOR DEI – PERSPECTIVE ONE

09.30 Reinforce DEI As A Fundamental Cornerstone Of Company Culture With Accessible Comms That Truly Speak To All

Cement the critical importance of diversity, equality and inclusion as a central company priority amid geopolitical uncertainty
Asking the right questions: gather and address direct employee feedback to amplify all voices and ensure all colleagues are seen and heard
How can effective internal communications help to make sure that DEI initiatives go beyond box-ticking exercises and promote genuine and authentic inclusion?
Tailor and streamline accessible and adaptable IC strategies across a range of audience segments so that all needs are catered for

Ifem Onuora, Head of Race, Equality & Inclusion, FA Premier League

CULTURE, CHANGE & WELLBEING

PANEL Q&A

09.50 Prioritise Colleague Wellbeing As The Front-&-Centre Driver Behind A Unified, Supportive & Inclusive Company Culture

Cultivate a company culture which promotes wellbeing, connection and honesty, and is inclusive to the full and diverse range of employee demographics
Bring employees with you on your company’s change journey, mitigating against change fatigue with clearly communicated strategies and intentions that make colleagues feel seen and heard
Foster transparent lines of two-way communication and empower colleagues to speak openly about physical and mental health concerns
Promote the business-critical significance of internal comms in setting the tone and laying the groundwork for a positive, supportive and people-friendly company culture

Joanne Vazquez-Kirby, Global Head of DEI, Skyscanner

Richard Odufisan, Employee Engagement & Inclusion Manager, Balfour Beatty

Claudia Braganza, Improvement & Engagement Advisor, Department of Health & Social Care

Daniel Chan, Senior Wellbeing & Employee Experience Manager, QBE Insurance

10.20 Bonus Session; Reserved For Exclusive Conference Partner

10.50 Morning Refreshment Break & Informal Networking

JUSTIFYING THE VALUE OF EMPLOYEE ENGAGEMENT & STAKEHOLDER ENGAGEMENT

11.20 Convince The Board & Wider Business That Engagement & Culture Are A Business Imperative Which Require Consistent & Constant Investment

Demonstrate how engagement activities directly correlate with improved productivity, innovation, retention and long-term business performance – and why engagement deserves board-level attention.
What are the different measures linking engagement efforts to tangible outcomes such as customer satisfaction, profitability and employer brand to present a compelling case to leadership to shape people strategies aligned with the overall business direction.
It’s not just the board! Who are your key stakeholders and business leaders who are either enablers or blockers when it comes to people strategy improvements?

Kevin Green, Chief People Officer, First Bus

WINNING CONTENT & OMNICHANNEL SUCCESS

11.40 BEING THERE – Getting The Right Mix Of Content & Channels To Connect With Your Audience

Sharing stories that connect emotionally, using compelling formats to land essential strategic messaging
Being where your audience is to cut through the noise, and knowing which channels are right for you
Listening and learning through feedback and measurement
Understanding what technology and tools can help you reach your audience and make a positive impact

David Taylor, Senior People Communications Partner, Tesco Insurance & Money Services

REACHING REMOTE & HYBRID WORKERS

PANEL Q&A

12.00 Bridge The Gap Between Remote, Hybrid & In-Office Employees With A Comms Roadmap That Fosters Inclusivity, Connection & Unity

Deep dive into the latest tools and strategies for reaching and connecting dispersed workforces
One size doesn’t fit all! How can you adapt messaging and outreach strategies to cater to different needs and deliver consistent comms that ensure no one feels left behind?
Harness the power of internal communications to break down silos and drive collaboration, communication and visibility between different teams company-wide
Employ effective measurement techniques to combat disengagement, and to understand and address remote workers’ specific needs

Sanjay Mistry, European Head of Communications & Engagement, ODEON Cinemas Group

Chantel Slater, Head of Internal Communications & Engagement, MAG (Airports Group)

Sonia Neaves, Country Coworker Communication Manager, IKEA

Naomi Richmond-Swift, Director of Internal & College Communications, University of the Arts London

Laura Holland, Internal Communications Manager, Croydon Council

Christine Medland, Associate Director of Communications, Nottingham Trent University

EMPOWERING SENIOR LEADERSHIP

12.30 Fortify Senior Leadership’s Investment In IC & Facilitate Leaders As Key Champions Of Effective & Powerful Communication

Equip senior leadership with the tools and ability to champion company culture, wellbeing and employee engagement through effective comms strategies
Collaborate with management to define the goals and expectations behind internal comms, and to ensure key updates are cascaded in a timely and impactful manner
Reinforce and strengthen a trustful relationship that demonstrates the value and ROI of internal comms as a key business function worthy of further investment
Empower middle management as a key communication link between senior leadership and junior employees with the power of influence in both directions

Kate Reynolds, Director of Communications, Network Rail

12.50 Lunch & Informal Networking For Speakers, Delegates & Partners

13.20 Informal Breakout Discussions

A) Engaging Every Colleague in the Digital Transformation Journey

Amanda Mogan-Wilson, US & UK Director Communications & Enablement For Infrastructure & Operations, National Grid

B) CEO Transition Communications

Louise Elizabeth Walton, Head of Strategic Planning, Content & Channels, HSBC

OPENING REMARKS

13.50 Afternoon Co-Chairs’ Opening Remarks

Louise Elizabeth Walton, Head of Strategic Planning, Content & Channels, HSBC

Kevin Johnson, Head of Employee Communications, AWE

DIGITAL TRANSFORMATION IN INTERNAL COMMUNICATIONS

14.00 Digital Transformation In Internal Communications: Securing Strategic Support & Investment, & Implementing Change

Find out how the University of Oxford is working to overhaul its digital internal communications tools
Learn how to make the case for increased investment in digital, and secure buy-in from your organisation
Gain key insights into the process of rolling out new digital products, and the difference they can make to internal communications

Dan Selinger, Communications & Engagement Director – Professional Services, University of Oxford

ADVOCATING FOR DEI – PERSPECTIVE TWO

14.20 Reinforce DEI As A Fundamental Cornerstone Of Company Culture With Accessible Comms That Truly Speak To All

Cement the critical importance of diversity, equality and inclusion as a central company priority amid geopolitical uncertainty
Asking the right questions: gather and address direct employee feedback to amplify all voices and ensure all colleagues are seen and heard
How can effective internal communications help to make sure that DEI initiatives go beyond box-ticking exercises and promote genuine and authentic inclusion?
Tailor and streamline accessible and adaptable IC strategies across a range of audience segments so that all needs are catered for

Victoria Edwards, Head of Corporate Communications, Guy’s & St Thomas’ Foundation

EMPLOYEE EXPERIENCE & ENGAGEMENT

PANEL Q&A

14.40 Boost Engagement & Craft An Atmosphere Of Inspiring Positive Experience With Impactful & Innovative Internal Comms

Amplify the voice of the employee, with audience-led comms that align individual goals and priorities with your company’s brand ideals and social purpose
Put yourself in the readers’ shoes; is your IC content truly eye-catching, engaging and inspirational? Treat every message as an opportunity to reinforce wellbeing and loyalty
Learn from others’ experience! Gain invaluable insights from industry leaders into the key dos and don’ts of employee engagement
Understanding your people; ensure that you are not only harvesting critical and timely colleague feedback, but also demonstrating a clear and effective response to any concerns raised

Amanda Mogan-Wilson, US & UK Director Communications & Enablement For Infrastructure & Operations, National Grid

Candy Hall, Internal Communications & Engagement Senior Manager, TUI

Peri Thomas, Head of People Partnering, Skipton Building Society

Elizabeth Nyawade, Chief of People & Culture, Surrey & Sussex Healthcare NHS Trust

Nadine Anderson, People, Culture & Engagement Lead, Westminster City Council

15.10 Bonus Session; Reserved For Exclusive Conference Partner

15.40 Afternoon Refreshment Break & Informal Networking

MAXIMISING LIMITED BUDGETS

16.10 Make Every Penny Count! Achieve More With Less Through Strategic, Carefully Crafted & Budget-Friendly Internal Comms

With internal comms teams and available budgets both shrinking, how can you extract maximum value from your IC strategies?
Make judicious choices in how, when and where IC content is deployed, for optimal visibility and cut-through
Justify budget decisions by making a clear business case for internal comms, showcasing high value and real impact
Craft content that focuses on concise and to-the-point storytelling, delivering key brand messaging without unnecessary filler

CRISIS COMMS

16.30 Be A Beacon Of Calm Stability & Reassurance In Troubled Times, With Measured & Sensitive Internal Crisis Comms

React to real-time and real-world events with agile comms that sensitively address volatile geopolitical issues
Help employees to navigate uncertain times by prioritising wellbeing and providing reassurance and support
Stay ahead of major change with timely and transparent communications that highlight each colleague’s importance and keep them firmly in the loop
Apply the power of internal comms to connect dispersed workforces, fostering collaboration and mutual support even in difficult times

THE FUTURE OF INTERNAL COMMS: KEY BENCHMARKING

PANEL Q&A

16.50 Future-Proof Your Internal Communications By Understanding The Landscape & Preparing Your Teams With Resilient, Agile & Robust New Strategies

Deep dive into the latest critical insights and research developments to evaluate how AI technology, remote working, employee expectations and more are all likely to develop over the coming years
In a world of constant change, keep as far ahead of the curve as possible by instilling a change-ready mindset, and preparing your teams with key upskilling initiatives
Where does IC sit within an organisation? Navigate future certainty by reinforcing internal comms as a business-critical, resilient and adaptable function
Look to the horizon; what is the rest of the decade likely to have in store for internal communications?

Shalini Gupta, Head of Internal Communications, UKIMEA Region, Arup