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38 Brands Including B&Q, BMW, Nestle, KP Snacks & More Reveal Engaging, Strategic Internal Comms Which Boost Bottom-Line Results!

Demonstrably Drive Engagement & Productivity With Fresh, Engaging Communications Inspired By Audience-Led, Measurement-Focused Strategies With The Latest Social & Digital Channel Innovations To Win Strategic Buy-In & Future-Proof Your Internal Comms
A Practitioner-Led, One-Day Conference & Networking Event, 18th June 2019, One Great George Street, Central London

Transform Your Internal Communications With In-Depth Audience Insights For Compelling Content & Messages That Engage Office-Based & Hard-To-Reach Workers, Exploit Emerging Channels, Social Media & Tools & Gain Buy-In From Senior Leaders & Managers

  1. Boost Engagement & Productivity With Innovative & Creative Internal Communications: Bring your company to life with attention-grabbing comms which inspire workforce passion
  2. Drive Social Media Insight & ROI: Keep up to speed with current trends and successful platforms to deliver with an authentic voice
  3. Unlock New Digital Tools & The Latest Trends: Digitalise and future-proof your communications base to keep staff engaged
  4. Measure Engagement & Success, Gain Strategic Buy-In For IC: Savvy methods to evaluate engagement, quantify value added and keep your seat at the top table
  5. Bridge The Gap & Engage The Hard-To-Reach: Tear down barriers with targeted comms for an increasingly mobile, tech-free, remote, international and diverse workforce
  6. Build A Culture Which Thrives On Change: Bring the focus back to employees with a human-centred approach
  7. Effective, Engaging Multi-Channel Strategies: Determine the right channels, content and media mix to reflect your employee needs
  8. Equip & Empower Leaders To Take Charge! Support leaders and managers to confidently take ownership of motivating colleagues and cascading messages
  9. Is Video The New Email? In-house, cost-effective tools for videos that really appeal
  10. Future-Proofed Internal Comms: Position internal comms for maximum strategic influence and ready the business for what’s around the corner
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PLUS! This Internal Communications Conference Also Features:

  • More Speakers Than Ever Before! 38 Internal Communications Directors Take To The Stage In 1 Day
  • 8 Peer-To-Peer Discussions: Low Budgets; Trust; Shorter, Snappier Messages; Digital Transformation; Wellbeing; Diversity & Inclusivity; Employee Insight; Strategic Role Of IC
  • 7 Hard-To-Reach Interactive Breakouts: International • Remote • Low-Engaged • Unconnected • Time-Poor • Generation Gaps • International
  • 2 Interactive Hot-Topic Panels
  • Thought-Leader Open Forum
  • Advisory Board
  • Senior-Level Networking
  • Interactive Voting
  • Open Q&A
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Drive Engagement • Social Media Success • Digital Tools & Trends • Measurement & Engagement • Prove Success, Gain Strategic Buy-In • Hard-To-Reach Change & Culture • Multi-Channel Strategies • Empower Leaders • Advisory Board Open Forum • Creativity & Innovation • Video Quick Wins • Future Strategies

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The Internal Communications Conference - Real Impact, Real Results Programme

08:30 Registration & Coffee, Objective Setting

09:00 GIC Welcome, Interactive Voting Introduction & Morning Chairperson’s Opening Remarks

Chris Newstead, Head of Internal Communications, Wellcome Trust


09:15 Boost Workforce Passion, Productivity & ROI With Engaging, Audience-Led Storytelling & Internal Communications Strategies Which Accomplish More With Less In A Changing Workplace

Paul Downey, Head of Internal Communications & Engagement, Moneysupermarket


09:35 Harness Social Networks & Implement Successful Monitoring Procedures For Maximum Impact & Engagement

Sian Jones, Head of Internal Communications, Bank of England

09:55 Bonus Session; Reserved For Exclusive Partner.


10:15 Invest In & Implement The Tools & Channels Your Employees Actually Want To Use To Guarantee Engaging, Smooth Communications

Mindaugas Bazys, GDPR Communications & Engagement Lead, WM Morrison Supermarkets PLC

Steve Hargreaves, Internal Communications Manager, pladis UK & Ireland

Maria Purcell, Head Of Commercial Partnerships, Workplace by Facebook

10:45 Morning Refreshment Break With Informal Networking


11:15 From Engagement Surveys To Increased Retention! Determine The Right Measures To Demonstrate Internal Comms’ Impact On The Workforce & The Business

Jody Lewis, Head of Internal Communications, Lloyds Banking Group


11:25 The Future of Internal Communication

Internal Communication is changing. External trends, new technologies and most importantly, new audience tolerances are reshaping the faces of both internal and external comms. Callum will explore what we need to know now and how to ensure our future communications still resonate with dramatically different audiences.

Callum Gill, Head of Insight and Innovation, DRPG Group


11:35 Demonstrate Your Value With The Latest Measures & Metrics To Build More Trust & Buy-In From The Boardroom & Position Internal Comms As A Strategic Function

Vanessa Unwin, Group Head of Internal Communications, Hitachi Rail


11:45 Using Innovative, Actionable Employee Insight To Drive Engagement & Shape Organisational Culture

Ghassan Karian, Managing Partner, Karian and Box


12:15 Tear Down Communication Barriers & Encourage Engagement Across Locations & Timezones

Deborah Smith, Senior Internal Communications Manager, Skyscanner

12:25 Hard-To-Reach Breakout Topics

Remote: Kirsty Bowen, Internal Communications Manager, Coventry Building Society

Time Poor: Francesca Garforth, Internal Communications & Engagement Manager, The National Autistic Society

Matthew Pittam, Head of Internal Communications & Brand, Scottish & Southern Electricity Networks

Low-Engaged: Shelley Benson, Communications Director, Eurovia UK


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12:55 Morning Roundup & Lunchtime Announcements

13:00 Lunch for Delegates, Speakers & Partners

13:30 Informal Lunchtime Peer Discussions

A) Working On A Budget: Zoe Chiverton, Head of Internal Communications, Great Ormond Street Hospital

B) Wellbeing: Keren McCarron, Head of Corporate Affairs & Communications, KP Snacks

C) Engagement: Lauren Young, Head of Communications, Shop Direct

D) On-Brand Content: Demetri Petrou, Internal Communications Manager, Channel 4

E) Using Innovative, Actionable Employee Insight To Drive Engagement & Shape Organisational Culture: Ghassan Karian, Managing Partner, Karian and Box

F) Employee Insight: Sharon Kemp, Internal Communications Manager, Bupa

G) Building Trust
Deppie Pangalos, Senior Internal Communications & Engagement Manager, Driver & Vehicle Standards Agency

H) Strategic Role Of IC
Kathryn Kneller, Communications Director, IT Transformation, AstraZeneca

14:00 Afternoon Chairperson’s Opening Remarks

Ann Hood, Head of Internal Communications, Aegon UK

Ashley Sweetland, Director, Global Internal Communications, IHG


14:05 How Internal Communications Support A Company Culture That Will Thrive In Times Of Constant Change

Sarah Meurer, Head of Internal Communications, Nestlé


14:25 Determining The Right Channels, Content & Media Mix For Effective, Engaging Multi-Channel Communications To Different Audiences

Jamie Morgan, Head of Internal Campaigns, Department of Health & Social Care

14:45 Bonus Session; Reserved For Exclusive Partner Speaker. For more information on how to get involved, please call +44 (0)20 3479 2299 or email


15:05 Equip, Engage & Inspire Line Managers With The Right Tools & Communication Skills To Motivate Colleagues & Cascade Messaging

Vicki Davies, Head of Internal Communication, Highways England

15:35 Afternoon Refreshment Break With Informal Networking


15:55 Internal Comms Thought-Leaders Share Their Insights & Answer Your Burning Questions

Guy Esnouf, Director of Communications, npower

Caroline Thomas, Director of Business Partnering, Operational HR & Communications & Engagement, B&Q

Mark Bunker, Head of Internal Communications, Aldermore Bank

Alice Oliver, Head of Internal Communications, University of Derby

Lauren Heathcote, Internal Communications Manager, Auto Trader UK


16:25 Reinventing Internal Comms At Sky

Jim Cockin, Head of Internal Communications, Sky


16:40 Give Your Audience What They Want With Short, Engaging & Accessible Videos Produced In-House & Within Budget

Rachel Dies, Head of Employer Experience, Britvic PLC

Rebecca Alderton, Employee Communications Manager, Britvic PLC


17:00 Strategically Keep Pace With The Evolving Needs & Expectations Of Employees & The Role Of Internal Communications & The Business In A Changing Workplace

Tanya Burak, Director of Internal Communications, Savills

Harpreet Sanghera, Senior Internal Communications Business Partner, Severn Trent

Manuel Sattig, Head of Communications Plants Oxford, Swindon & Hams Hall, BMW Group

Kathryn Kneller, Communications Director, IT Transformation, AstraZeneca

17:30 Chair’s Closing Remarks & Official Close Of Conference

PLUS! Speak, Sponsor Or Exhibit At The 2019 Internal Communications Conference - Real Impact, Real Results:

Can you help internal communications professionals make a real impact? For more information on how to get involved, please call +44 (0)20 3479 2299 or email

Book an exhibition stand and two delegate passes before the end of the day for just £2,200 (save £550). Please click here to book your stand. Exhibition space is limited and will be issued on a first-come, first-served basis.

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