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“It was great! Internal communications is the glue in the organisation and I’m glad that despite the year we’ve had, we’re seeing the value we bring. I genuinely have a new burst of energy after hearing from all the speakers! Thank you and well done to everyone involved - I used to work in events so I can appreciate all the little details that have been thought through. Hope to see you all again soon!” NHS South West London CCG
(Attendee At The Virtual Internal Communications Conference, June 2021) 

New Strategies For Another New Reality! Engage, Connect & Empower Staff Through Times Of Constant Change With Connected, Strategic & Empowering Internal Communications: Plan For The Unknown Future With Proactive, Multi-Channel Communication Strategies, Engage Leadership & Cement IC’s Position As A Business-Critical Function For Continued Investment & Drive Successful Culture Change With Powerful Digital Tools To Boost Employee Experience & Productivity Across Home, Office & Hybrid Working.
A Practitioner-Led, One-Day Conference & Virtual Networking Event, 22nd June 2021.

New Strategies For Another New Reality! Engage, Connect & Empower Staff Through Times Of Constant Change With Connected, Strategic & Empowering Internal Communications: Plan For The Unknown Future With Proactive, Multi-Channel Communication Strategies, Engage Leadership & Cement IC’s Position As A Business-Critical Function For Continued Investment & Drive Successful Culture Change With Powerful Digital Tools To Boost Employee Experience & Productivity Across Home, Office & Hybrid Working. A Practitioner-Led, One-Day Conference & Virtual Networking Event, 22nd June 2021.

Position Internal Communications As An Essential Business Function With The Right Tech & Social Media Platform Mix, Fresh Content & Engagement Strategies & Clearly Measured Results That Generate Buy-In & Authentic Leadership Comms For Boosted Employee Engagement Across The Entire Workforce


  1. Drive Engagement, Productivity & Employee Experience: High-performing, attention-grabbing internal communications to inspire employees in the face of ongoing change
  2. Continue To Prove The Strategic Power Of Internal Comms! Maintain trusted advisor status and keep the momentum from Covid-19 where IC was fully recognised as an integral function
  3. Blended Internal Comms For Hybrid Working: With offices opening but part of your workforce remaining at home, how can you maintain one cohesive culture?
  4. What’s The Latest Tech & Digital Tools To Invest In? Discover the newest cutting-edge digital and social media platforms on the market to keep your communications on point
  5. Measure Results & Secure Buy-In: Next-level measurement strategies which truly capture successes for ongoing investment and support from above
  6. Leaders – Your Best Communicators! Develop a close working relationship with leaders and inspire them to become authentic communicators for messages that are driven from the top
  7. Effective Internal Comms For Successful Culture Change: Work towards an open, cohesive and empowered culture across your organisation that embraces change
  8. Tailor An Optimal Channel Mix: Get to grips with your audience demographics and determine the best channel mix for engaging, multichannel communications
  9. Excite Employees With Impactful Content: Captivating video, podcast and storytelling strategies that strike the right tone and are impossible to scroll past
  10. What Does The Future Hold For Internal Comms? Keep pace with today’s changing environment and understand key trends for 2021 and beyond for future-proofed internal communication strategies

Sponsored By


Go Virtual - It’s Easy! All you need is good internet access and a password which we will provide. We also have a dedicated conference app for easy viewing! Presentations and panels are live, and you can type in questions or comments to our Q&A section, live polling or social feed. If you would like to participate in any breakout discussions, it’s just a normal zoom call. You can also direct message or request a meeting with any of the other attendees on the online platform. Sessions will be recorded and will be available as on-demand content for a short while after the event.

Inspiring Speakers - Listen to market-leading, brand-side speakers as they share their hard-won insights and experiences with hot topic presentations and panels

Connect & Network - Networking is easy with the use of our discussion board, direct messaging facility, meeting request buttons, live polling and social media feed. Have your say and meet the other attendees

Live Chat - Pose your own questions and comment via the live chat function and interact with other delegates and speakers in real time

Virtual Roundtables & Peer Discussions - There will be breakout discussions during the day to discuss specific areas of interest with like-minded attendees to tailor your experience

Virtual Exhibition - Explore the 'virtual exhibition stands' and speak directly to our carefully-chosen exhibitors to help you tackle your business challenges directly

Virtual Face-To-Face Meetings - Start a conversation with fellow delegates or exhibitors and discuss your individual needs and challenges one-to-one

Don’t Just Take Our Word For It…What Do Our Past Delegates Think About Our Conferences?

'Sharing varied, practical insight to improve your internal comms and engagement strategy – inspiring ideas.' BBC News
'Informative and inspiring – I’m glad I came!' British Steel
'The latest trends and issues in the internal comms field.' House of Commons
'Fresh ideas to take back to the business.' B&Q
'Very interesting, of the moment and great food for thought!' Standard Life
'So informative. Great ideas, stimulating and motivational.' De Montfort University
'A good mix of industry sectors represented and a great set of informative speakers.' Vodafone
'A great breadth of speakers with practical insights that we can instantly apply.' NFU Mutual
'Lots of good content!' Honda

PLUS! What's New At The Internal Communications Conference?


 

  1. Brand New Speaker Line-up! Including TUI, Visa, RB, Avon & Many More
  2. Interactive Networking Opportunities: Panel Discussions, Q&As & Informal Peer-To-Peer Breakout Discussions panel: A) Real World Employee Communication Hacks, B) Crisis Comms, C) Middle Management, D) Low Budgets, E) Social Media Success, F) Grassroots
  3. NEW! – Strategic Role Of IC Panel
  4. One Day Only: Focusing On The Hottest Topics Internal Communications Professionals Told Us They Wanted To Hear About Over Extensive Telephone Research
  5. 7th Annual Conference

35 In-House Internal Communications Directors Tackle Your Toughest Challenges In 1 Day: Engagement & Change • The Strategic Role Of IC • Digital Tools & Trends • Measurement • Empower Leaders • Culture Change Audience-Led Channel Mix • Achieving Buy-In • Communicating To Dispersed Workforces • Content & Messaging • Future Of Internal Comms

New Strategies For Another New Reality! Engage, Connect & Empower Staff Through Times Of Constant Change With Connected, Strategic & Empowering Internal Communications: Plan For The Unknown Future With Proactive, Multi-Channel Communication Strategies, Engage Leadership & Cement IC’s Position As A Business-Critical Function For Continued Investment & Drive Successful Culture Change With Powerful Digital Tools To Boost Employee Experience & Productivity Across Home, Office & Hybrid Working.

A Practitioner-Led, One-Day Conference & Networking Event, 22nd June 2021, Virtual.

08:30 Registration, Morning Coffee & Objective Setting

09:10 GIC Welcome, Interactive Voting Introduction & Morning Chair’s Opening Remarks

James Bedford, Global Director Internal Communications & Employee Engagement, RB

ENGAGEMENT IN THE FACE OF CHANGE

09:05 Create Empowering Internal Communications That Boost Workforce Productivity & Employee Experience In An Ever-Changing Environment

Matt Cooper, Head of Internal Communications and Engagement, King's College Hospital NHS Foundation Trust

THE STRATEGIC ROLE OF IC - PANEL

09:25 Not Just A Box To Tick! Position Internal Communications As An Integral Function Aligned With Business Goals & Values To Support & Drive Strategic Direction

Joanna Newark, Head of Communications,Avon

Tor Goldfield, Director of Internal Communications, Expedia Group Travel Partners Group

Sanjay Mistry, Head of Communications, Arriva Rail London

Matthew Pittam, Head of Internal Communication, ScottishPower

Jo Hudson, Global Head of Internal Communications, Bupa

Session Reserved For BEEZY

09:55 Why a modern intranet is the must-have tool for internal comms as we transition to hybrid working  

 What you'll learn;

  1. How to communicate and create an inclusive hybrid workplace using your intranet
  2. How to personalize communications for your employees
  3. How to integrate your intranet with other communication tools such as Microsoft Teams or Slack

David Fletcher, Director, Enterprise Sales, Beezy

MEASUREMENT

10:15 Effectively Determine The Success Of Internal Communications Strategies With Proactive Measurement Techniques That Truly Capture Results

Caroline Lagden, Senior Manager, Internal Communications, Lloyds Banking Group

10:30 Bonus Session Reserved For Cowry Consulting   

Jez Groom, Founder & CEO, Cowry Consulting

  • Learn why communication isn't enough to change behaviour - The Intention Action Gap
  • Understand how behavioural science can be used to drive safe behaviour, adopt new systems and engage with performance programmes
  • See how simple changes can have transformational effects with your colleagues

10:45 Morning Refreshment Break With Informal Networking

Kaltura

11:05 Bonus Session Reserved

Raphael Joseph, VP of Global Sales Engineering, Kaltura

Employee Listening: Step One in Your Hybrid Working Strategy   

11:20 Employee Listening: Step One in Your Hybrid Working Strategy   

Karian and Box’s Client Solutions Director, Rebecca Moore, explores the critical role that employee listening must play as 97%* of organisations move towards hybrid ways of working. In this session, she uses employee listening trends, client case studies and internal comms expertise to cover:   

  • Techniques and technologies: how organisations can gain critical insight and increase engagement by listening to employees on an organisation-wide and individual level.  
  • Taking informed action: practical ways of involving all colleagues in the design of future ways of working. 
  • Tailoring internal communications (IC): examples of how leaders are using employee listening to shape effective IC strategies and quickly address questions and issues. 

*Source: ‘New ways of working: the lasting impact and influence of the pandemic’ report, April 2021, Karian and Box and the Global Institute of Women’s Leadership 

Rebecca Moore, Client Solutions Director, Karian and Box

CULTURE CHANGE - Q&A PANEL

11:45 Ensure Internal Communications Plays Its Part In Creating An Open, Honest & Empowered Culture That Embraces Change

Kirsty Walden, Head of Internal Communication, Corporate, Change & Channels, Virgin Media

Gemma Webb, Head of Employee Experience, Royal Mail


Aisling Dunleavy, Senior Manager, Content, Process and Internal Communications, Electronic Arts (EA)

Megan Stack, Head of Internal Communication EMEA, Dropbox

James Francis Kenny, Head of Internal Communications, LKQ Europe 

 

 

 

12:15 How A New Approach To Internal Communication Will Enhance Your Employee Experience

John Goulding, CEO and Co-Founder, Workvivo

12:45 Lunch & Informal Networking For Speakers, Delegates & Partners

LUNCHTIME INFORMAL PEER-TO-PEER DISCUSSIONS

13:15 Informal Breakout Discussions

A) Employee Listening: Step One in Your Hybrid Working Strategy   
Rebecca Moore, Client Solutions Director, Karian and Box

B) Crisis Comms
Rachel Fraser, Head of Internal Communications, Manchester United

C) Middle Management

D) Low Budgets

E) Social Media Success

F) Grassroots

G) Content & Messaging

13:45 Afternoon Chair’s Opening Remarks 

Nicholas Wardle, Head of Employee Engagement & Communications, One Housing

AUDIENCE-LED CHANNEL MIX

13:50 Establish The Optimum Channel Mix & Understand The Needs Of Different Audiences For Engaging, Multi-Channel Communications

Anna Epps, Internal Communications Director, BT

ACHIEVING BUY-IN

14:30 Prove Your Worth From The Bottom To The Top With Defined, Measured Results That Clearly Illustrate Success & Secure Investment

Mark Gibson, Monitoring & Intelligence Manager – Communications, Nationwide Building Society

Why Video Is Critical To Empowering Your Hybrid Workforce

14:50 Why Video is Critical to Empowering your Hybrid Workforce

  • The shift to hybrid work
  • Build your enterprise video strategy
  • Don’t choke your network
  • Enable seamless collaboration
  • Make video a strategic asset

Jim Rich, CRO, Vbrick

Effective Communication For Hybrid Workforces

15:20 Ensure You’re Overcoming Communication Barriers Across Your Blended Workforce – Whether They Are Working From Home, The Office Or Hybrid

Claire Vivyan Roberts, Head of Employee Communications & Experience, Visa Europe

Catherine Tucker, Internal Communications & Engagement Specialist, TUI DX (Destination Experiences)

 

 

Max Puller, Head of Colleague Communications & Engagement, Tesco Bank


Milly Hutchinson, Head Of Communications, AkzoNobel UK

Caroline Lagden, Senior Manager, Internal Communications, Lloyds Banking Group

15:50 Afternoon Refreshment Break With Informal Networking

THE FUTURE OF IC Q&A PANEL

16.20 Keep-Up With Today’s Constantly Changing Environment & Evolving Employee Expectations With Future-Proofed Internal Communications Strategies

John Townsend, Head of Internal Communications, Unicef UK

David Cooke, Head of Corporate Internal Communications, Home Office

David Keel, Head of Communications, Allianz Insurance

 

 

Alyson Davis, Group Internal Communications & Colleague Experience Manager, Halfords

 

 

Tim Rutter, Head of Internal Communication, Tata Steel UK

 

 

 

16:50 Co-Chairs’ Closing Remarks & Official Close Of Conference

GIC-Were-Hiring-01

Global Insight Conferences is a rapidly-expanding and highly entrepreneurial conference company.  We only employ individuals who are passionate about conferences, passionate about their personal growth and performance and passionate about being the best.  Please send your CV with a covering letter to hr@globalinsightconferences.com