
Engage & Inspire, Boost Bottom-Line Results & Add Business Value With Strategic, Authentic & Empowering Internal Communications: Boost Employee Experience & Productivity & Prove The Strategic Impact Of Internal Communications With The Latest Digital Tools & Fresh, Innovative Measurement-Focused Strategies That Empower Leaders, Secure Senior Buy-In & Drive Successful Culture Change & Multi-Channel Comms. A Practitioner-Led, One-Day Conference & Networking Event, 22nd June 2021, London.
Want Virtual? To View Our Virtual Internal Communications Conference On 19th January 2021, Click Here >>.
Safety First Onsite. For more information about onsite precautions and our cancellation policy, click here. Follow @CommsConf
Engage & Inspire, Boost Bottom-Line Results & Add Business Value With Strategic, Authentic & Empowering Internal Communications: Boost Employee Experience & Productivity & Prove The Strategic Impact Of Internal Communications With The Latest Digital Tools & Fresh, Innovative Measurement-Focused Strategies That Empower Leaders, Secure Senior Buy-In & Drive Successful Culture Change & Multi-Channel Comms. A Practitioner-Led, One-Day Conference & Networking Event, 22nd June 2021, London.
Want Virtual? To View Our Virtual Internal Communications Conference On 19th January, Click Here.
Position Internal Communications As An Essential Business Function With The Right Tech & Social Media Platform Mix, Fresh Content & Engagement Strategies & Clearly Measured Results That Generate Buy-In & Authentic Leadership Comms For Boosted Employee Engagement Across The Entire Workforce
- Drive Engagement, Productivity & Employee Experience: Innovative, attention-grabbing internal communications to inspire employees in the face of ongoing change
- Prove The Strategic Power Of Internal Comms! Gain trusted advisor status and position IC as an integral function within the business which drives strategic direction
- What’s The Latest Tech & Digital Tools To Invest In? Discover the newest digital and social media platforms on the market to keep your communications on point
- Measure Results & Secure Buy-In: Next-level measurement strategies which truly capture successes for ongoing investment and support from above
- Leaders – Your Best Communicators! Develop a close working relationship with leaders and inspire them to become authentic communicators for messages that are driven from the top
- Effective Internal Comms For Successful Culture Change: Work towards an open, empowered culture across your organisation that embraces change
- Tailor An Optimal Channel Mix: Get to grips with your audience demographics and determine the best channel mix for engaging, multichannel communications
- Engage The Hard-To-Reach Overcome Barriers: Whether it’s deskless workers or different time zones, bridge gaps with fresh strategies for reaching and engaging multiple workforces
- Excite Employees With Impactful Content: Captivating video, podcast and storytelling strategies that strike the right tone and are impossible to scroll past
- What Does The Future Hold For Internal Comms? Keep pace with today’s changing environment and understand key trends for 2020 and beyond for future-proofed internal communication strategies
- Tackling Global Crisis With Communication: Discussing the ongoing impact of the COVID-19 crisis on internal communication
Don’t Just Take Our Word For It…What Do Our Past Delegates Think About Our Conferences?
'Sharing varied, practical insight to improve your internal comms and engagement strategy – inspiring ideas.' BBC News
'Informative and inspiring – I’m glad I came!' British Steel
'The latest trends and issues in the internal comms field.' House of Commons
'Fresh ideas to take back to the business.' B&Q
'Very interesting, of the moment and great food for thought!' Standard Life
'So informative. Great ideas, stimulating and motivational.' De Montfort University
'A good mix of industry sectors represented and a great set of informative speakers.' Vodafone
'A great breadth of speakers with practical insights that we can instantly apply.' NFU Mutual
'Lots of good content!' Honda

Want To Get Involved In The Internal Communications Conference?
Can You Help Internal Communications Professionals Excel?
For more information on how to get involved, please call +44 (0) 20 3479 2299 or email partner@commsconference.com.
Book an exhibition stand and two delegate passes today for just £2,199+VAT (SAVE £800). Click here to book your stand. Exhibition space is limited and will be issued on a first-come, first-served basis.

PLUS! What's New At The Internal Communications Conference?
- Brand New Speaker Line-up! Including BBC News, TUI, Visa, Harrods, Nationwide & Many More
- Interactive Networking Opportunities: Panel Discussions, Q&As & Informal Peer-To-Peer Breakout Discussions panel: A) Real World Employee Communication Hacks, B) Crisis Comms, C) Middle Management, D) Low Budgets, E) Social Media Success, F) Grassroots
- NEW! – Strategic Role Of IC Panel
- One Day Only: Focusing On The Hottest Topics Internal Communications Professionals Told Us They Wanted To Hear About Over Extensive Telephone Research
- 7th Annual Conference

35 In-House Internal Communications Directors Tackle Your Toughest Challenges In 1 Day: Engagement & Change • The Strategic Role Of IC • Digital Tools & Trends • Measurement • Empower Leaders • Culture Change Audience-Led Channel Mix • Achieving Buy-In • Communicating To Dispersed Workforces • Content & Messaging • Future Of Internal Comms
Engage & Inspire, Boost Bottom-Line Results & Add Business Value With Strategic, Authentic & Empowering Internal Communications: Boost Employee Experience & Productivity & Prove The Strategic Impact Of Internal Communications With The Latest Digital Tools & Fresh, Innovative Measurement-Focused Strategies That Empower Leaders, Secure Senior Buy-In & Drive Successful Culture Change & Multi-Channel Comms
A Practitioner-Led, One-Day Conference & Networking Event, 22nd June 2021, London
08:30 Registration, Morning Coffee & Objective Setting
09:10 GIC Welcome, Interactive Voting Introduction & Morning Chair’s Opening Remarks
James Bedford, Global Director Internal Communications & Employee Engagement, RB
ENGAGEMENT IN THE FACE OF CHANGE
09:05 Create Empowering Internal Communications That Boost Workforce Productivity & Employee Experience In An Ever-Changing Environment
Sarah Meurer, Head of Internal Communications, Nestlé UK & Ireland
THE STRATEGIC ROLE OF IC - PANEL
09:25 Not Just A Box To Tick! Position Internal Communications As An Integral Function Aligned With Business Goals & Values To Support & Drive Strategic Direction
Joanna Newark, Executive Director, Global Communications, Avon
Tor Goldfield, Director of Internal Communications, Expedia Group Travel Partners Group
Sanjay Mistry, Head of Communications, Arriva Rail London
Marelie Ehlers, VP & Head of Internal Communication, Ericsson
Matthew Pittham, Head of Internal Communication, ScottishPower
Jo Hudson, Global Head of Internal Communications, Bupa
DIGITAL TOOLS & TRENDS
09:55 Discover The Latest Technologies & Social Media To Grab Employees’ Attention For Future-Proofed, Digital Communications
Speaker To Be Announced; Please Check The Website For Details
MEASUREMENT
10:15 Effectively Determine The Success Of Internal Communications Strategies With Proactive Measurement Techniques That Truly Capture Results
Caroline Lagden, Senior Manager, Internal Communications, Lloyds Banking Group
10:30 Bonus Session Reserved For Cowry Consulting
Jez Groom, Founder & CEO, Cowry Consulting
- Learn why communication isn't enough to change behaviour - The Intention Action Gap
- Understand how behavioural science can be used to drive safe behaviour, adopt new systems and engage with performance programmes
- See how simple changes can have transformational effects with your colleagues
10:45 Morning Refreshment Break With Informal Networking
EMPOWER LEADERS
11:05 Encourage Leaders To Act As Key Communicators For Cascaded Authentic Messages Which Bolster Brand Values & Employee Engagement
Sanjoy Mukherjee-Richardson, Head of Internal Communications & Engagement, BBC News
BONUS CASE STUDY
11:25 Real World Employee Communication Hacks – Innovative Solutions That Work
Ghassan Karian, Founder, Karian and Box
CULTURE CHANGE - Q&A PANEL
11:45 Ensure Internal Communications Plays Its Part In Creating An Open, Honest & Empowered Culture That Embraces Change
Kirsty Walden, Head of Internal Communication, Corporate, Change & Channels, Virgin Media
Gemma Webb, Head of Employee Experience, Royal Mail
Kevin Hubbard, Deputy Director Employee Experience, HM Revenue & Customs
Aisling Dunleavy, Senior Internal Communications Lead, Electronic Arts (EA)
Megan Stack, Head of Internal Communication EMEA, Dropbox
James Kenny, Head of Internal Communication & Employee Engagement, Ørsted
12:15 Bonus Session Reserved For Exclusive Conference Partner
12:45 Lunch & Informal Networking For Speakers, Delegates & Partners
LUNCHTIME INFORMAL PEER-TO-PEER DISCUSSIONS
13:15 Informal Breakout Discussions
A) Real World Employee Communication Hacks
Ghassan Karian, Founder, Karian and Box
B) Crisis Comms
Rachel Fraser, Head of Internal Communications, Manchester United
C) Middle Management
D) Low Budgets
E) Social Media Success
F) Grassroots
G) Content & Messaging
13:45 Afternoon Chair’s Opening Remarks
Nicholas Wardle, Head of Employee Engagement & Communications, One Housing
AUDIENCE-LED CHANNEL MIX - DOUBLE PERSPECTIVE
13:50 Establish The Optimum Channel Mix & Understand The Needs Of Different Audiences For Engaging, Multi-Channel Communications
Perspective One:
Anna Epps, Internal Communications Director, BT
Perspective Two:
Rachel Martin, Senior Strategic Communications Manager, Macmillan Cancer Support
ACHIEVING BUY-IN
14:30 Prove Your Worth From The Bottom To The Top With Defined, Measured Results That Clearly Illustrate Success & Secure Investment
Chad Rogerson, Head of Communication Strategy, Consumer & Employee Campaigns, Nationwide Building Society
14:50 Bonus Session Reserved For Exclusive Conference Partner
COMMUNICATING TO DISPERSED WORKFORCES - Q&A PANEL
15:20 Ensure You’re Overcoming Communication Barriers, To Reach Your Entire Audience Across Multiple Demographics
Claire Vivyan Roberts, Head of Employee Communications & Experience, Visa Europe
Catherine Tucker, Internal Communications & Engagement Specialist, TUI DX (Destination Experiences)
Max Puller, Employee & Change Communications Director, Sodexo
Milly Hutchinson, Head Of Communications, AkzoNobel UK
15:50 Afternoon Refreshment Break With Informal Networking
HARRODS CASE STUDY
16:20 Connecting The Dots For Your People
Harrods will share how they connected people to purpose and brand in 2019. They will talk about how they used the power of storytelling to connect people across Harrods to their new Values and People Promise – and how you can do the same.
Viv McSweeney, Head of Employee Experience & Employer Brand, Harrods
CRISIS COMMS - Q&A PANEL
16:40 Accessing The Impact of COVID-19 On Internal Communications: Challenges Overcome & Lessons Learnt For Future Crisis
Leia Farnan, Internal Communications Manager, Moneysupermarket Group
Max Puller, Employee & Change Communications Director, Sodexo
Caroline Lagden, Senior Manager, Internal Communications, Lloyds Banking Group
THE FUTURE OF IC - Q&A PANEL
17:00 Keep-Up With Today’s Constantly Changing Environment & Evolving Employee Expectations With Future-Proofed Internal Communications Strategies
Sneh Sidhu-Barker, People Partner, Rolls-Royce
John Townsend, Head of Internal Communications, Unicef UK
Sanjoy Mukherjee-Richardson, Head of Internal Communications & Engagement, BBC News
David Cooke, Head of Corporate Internal Communications, Home Office
17:30 Co-Chairs’ Closing Remarks & Official Close Of Conference
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