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Leverage The Latest AI Opportunities ■ Cultivate People-Focused Company Cultures ■ Showcase Impact & ROI ■ Unlock New Omnichannel Strategies ■ Reach & Engage Remote Workers ■ Strengthen Relationships With Senior Leadership ■ Maintain & Strengthen DEI Initiatives ■ Boost Employee Engagement ■ Extract Maximum Value From Limited Budgets ■ Future-Proof IC Strategies For 2027 & Beyond

08.15 Registration, Informal Networking

OPENING REMARKS

09.00 GIC Welcome & Morning Chair’s Opening Remarks

Hannah Burke, Head of CEO & Leadership Communications, Legal & General

AI IN COMMS: CRITICAL NEW INNOVATIONS

09.10 Leverage AI As An Efficient & Effective IC Tool Without Compromising On Compliance, Transparency Or Authenticity

  • Embracing the future; deep dive into the powerful possibilities of AI for your company, while understanding its limitations and drawbacks
  • What can AI do more efficiently than a human? Utilise AI’s key skillset to reduce workloads and expenditure, while identifying key processes that need to retain the human touch
  • Embed clear guidelines and AI compliance policies company-wide, to avoid security issues, ethical concerns and the spread of misinformation
  • We can all now spot badly written AI output! Evaluate AI’s effectiveness in creating internal comms content that retains authenticity, and avoid the common pitfalls that highlight messaging as being identifiably AI-generated

Camilla Barlocco, Director of Brand & Communications, Domestic & General

ADVOCATING FOR DEI – PERSPECTIVE ONE

09.30 Reinforce DEI As A Fundamental Cornerstone Of Company Culture With Accessible Comms That Truly Speak To All

  • Cement the critical importance of diversity, equality and inclusion as a central company priority amid geopolitical uncertainty
  • Asking the right questions: gather and address direct employee feedback to amplify all voices and ensure all colleagues are seen and heard
  • How can effective internal communications help to make sure that DEI initiatives go beyond box-ticking exercises and promote genuine and authentic inclusion?
  • Tailor and streamline accessible and adaptable IC strategies across a range of audience segments so that all needs are catered for

Ifem Onuora, Head of Race, Equality & Inclusion, FA Premier League

CULTURE, CHANGE & WELLBEING

PANEL Q&A

09.50 Prioritise Colleague Wellbeing As The Front-&-Centre Driver Behind A Unified, Supportive & Inclusive Company Culture

  • Cultivate a company culture which promotes wellbeing, connection and honesty, and is inclusive to the full and diverse range of employee demographics
  • Bring employees with you on your company’s change journey, mitigating against change fatigue with clearly communicated strategies and intentions that make colleagues feel seen and heard
  • Foster transparent lines of two-way communication and empower colleagues to speak openly about physical and mental health concerns
  • Promote the business-critical significance of internal comms in setting the tone and laying the groundwork for a positive, supportive and people-friendly company culture

Joanne Vazquez-Kirby, Global Head of DEI, Skyscanner

Richard Odufisan, Employee Engagement & Inclusion Manager, Balfour Beatty

Claudia Braganza, Improvement & Engagement Advisor, Department of Health & Social Care